Privacy Policy
Laser Products Australia (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect the following types of information:
- Personal Information – such as your name, address, email, phone number, and payment details.
- Order & Transaction Details – including purchased products, delivery address, and invoice information.
- Account Information – if you create an account on our website.
- Technical Data – such as IP address, browser type, device information, and website usage statistics.
- Marketing Preferences – such as newsletter subscriptions and communication choices.
2. How We Collect Your Information
We collect personal information when you:
- Purchase products from our store (online or in-person)
- Contact us via email, phone, or website forms
- Sign up for newsletters or promotions
- Interact with our website through cookies and tracking tools
3. How We Use Your Information
Your information may be used to:
- Process and fulfill your orders
- Respond to your enquiries and provide customer support
- Send order updates, invoices, and receipts
- Improve our website, products, and services
- Send marketing communications (only with your consent)
- Comply with legal obligations
4. Sharing Your Information
We do not sell your personal information. We may share your data with:
- Payment processors to complete your transactions
- Delivery and courier services to ship your orders
- IT service providers for website hosting and security
- Legal authorities if required by law or to protect our rights
All third-party providers are required to handle your data in compliance with Australian privacy laws.
5. Cookies and Tracking
Our website uses cookies and similar technologies to:
- Improve site performance and functionality
- Remember your preferences and shopping cart
- Analyse website traffic and usage
You can disable cookies through your browser settings, but some website features may not work correctly.
6. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Payment information is processed securely via encrypted connections.
7. Accessing and Correcting Your Information
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or outdated information
Requests can be made via the contact details below, and we will respond in accordance with the Privacy Act.
8. Overseas Disclosure
Some of our service providers may store or process your personal information overseas (e.g., cloud hosting providers). We take steps to ensure that these providers comply with applicable privacy standards.
9. Marketing Communications
You may opt out of receiving promotional communications at any time by:
- Clicking the “unsubscribe” link in our emails
- Contacting us directly via the details below
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Laser Products Australia
📧 Email: sales@laserpa.com.au
📞 Phone: 0403064886
